As a Business Development Manager, you will be a customer-centric professional who thrives in a fast-paced environment and is passionate about contributing to our business success, playing a crucial role in the growth and expansion of a company.
• Demonstrate excellent customer service and sales skills, placing the customer at the heart of every interaction.
• Identifying and securing new business and new customer opportunities in line with agreed targets and KPIs.
• Attend conferences, events, and networking meetings to promote the company and expand its reach.
• Develop and maintain a sales strategy for your region to ensure your KPIs and revenue targets are met.
• Build and maintain strong relationships with the new and existing client base selling the full range of our services, whilst ensuring the customer sales journey is best in class.
• Creating quotations and proposals in line with the company's quality standards, whilst ensuring effective and efficient customer service.
• Qualifying opportunities to ensure a win rate of above 50%.
• Work closely with the Internal Sales Team (CSEs) to maximise opportunities for the Group, including performing site visits to support internal sales teams and Key Account Managers to suit the needs of the business.
• Working collaboratively with your local team to ensure client retention is maintained throughout your allocated region and in line with KPIs.
• Work with key stakeholders for the response to bids and tenders.
• Utilising the in-house CRM system to effectively log client interactions daily.
• Supporting the finance team with invoice queries and payment resolutions.
Essential Qualifications & Experience
• Relevant experience in sales/business development, typically 3 years or more.
• Strong track record of meeting/exceeding sales targets of over £450k per annum and associated KPIs.
• Experience in prospecting for new customers.
• Strong communication skills, both verbal and written.
• Adaptable and effective in a fast-paced work environment.
• Sales and opportunity qualification training is preferred (BANT, MEDDIC, Sandler etc).
• Proficient in CRM utilisation.
What You'll Bring
• A strong work ethic.
• Best-in-class negotiation skills.
• Problem-Solving ability.
• Strong telephone, oral and written communication skills.
• A team player with a proactive and positive attitude.
• A desire to learn new skills and thrive in a team environment.
• Innovative and forward-thinking.
• Exceptional timekeeping and time management
• Industry knowledge preferred.
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Head Office:Unit 4 Newlands Court,Attwood Road, Burntwood Business Park, Burntwood,Staffordshire, WS7 3GF
